Are “‘FREE ESTIMATES” really free?
This weekend one of our new clients here in Boulder, Colorado asked us why we do not come to their home to give them a free estimate as so many other carpet cleaning companies do. I wrote this little article to explain why- enjoy!
Sixteen years ago, we decided to run our business differently from almost every other carpet cleaning company in our area, because we did not like how many of the other companies did certain aspects of the business. Going to every home and meeting with a new client takes a considerable amount of time and is not free- the salesperson has to be paid- with your hard earned money. The way we give our free estimate is to give a ball park figure over the phone, so you know approximately how much the total will be. Then, when our technician arrives to do the cleaning, all the areas of your home are measured and carefully added up so an exact figure can be provided to you before the job begins.
We have found that giving you an exact price at the time of cleaning saves a considerable amount of time- time which we use to thoroughly clean your carpet, tile, or upholstery much better than a company which has chosen to pay a salesperson a significant portion of the proceeds. We would rather pay our technician who is actually doing the work a higher wage and give him all the time he needs to do the very best cleaning possible. Our long term clients agree that they prefer this use of their hard earned money rather than sharing quite a bit of it with a salesperson who is not cleaning anything.
I hope this small article helped you understand this topic. If you have any other questions about this or any other cleaning topic, please call us at (303) 938-1793 during regular business hours. Thanks, and have an incredible day 
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